We employ only the finest packing and shipping methods that we have developed over the past 19 years so your order arrives in the safest and most timely manner possible. We personally deliver our orders to UPS to lessen any additional handling.
Free Shipping on Orders Over $399.99
Live Rock Not Included
Livestock Orders From $149.99-$399.99
$39.99 Flat Rate Shipping
All livestock orders are shipped at a flat rate of $39.99 for Priority Overnight shipping.
There is a $16 fee for Saturday delivery.
$19.99 Shipping Rate For Zone 1 Customers under $150
$9.99 Shipping Rate for Zone 1 Customers Over $150
This applies to orders shipped Monday through Thursday for delivery Tuesday through Friday. Saturday delivery is not available via Ground shipping.
UPS guarantees 1 day delivery within this zone, but cannot guarantee delivery by a specific time of day. For our live arrival guarantee to remain in effect on Ground shipments, your order must be Held for Pickup at a UPS Customer Center and picked up from that center before 12 noon, Or a UPS Access Point location that you can check out here:
Access Points are local stores, pharmacies or other businesses that will accept packages from UPS for pickup. They are typically close to your home address and will have the package within normal business hours. UPS Stores will appear on the list but if you choose this we recommend that you call the UPS Store to make sure that they do not charge for picking up. They are franchises so UPS cannot control their policies. Most UPS Customer Centers open by 9AM for pickup. If you select a location that does not open before noon we will advise you and ask that you pick another location. Zone 1 includes all of Maryland, Delaware, and New Jersey, and parts of New York, Pennsylvania, and Virginia.If your zip code is in our Zone 1 delivery range it will show a UPS Customer Center choice when you check out.
Zone 1 shipping is not recommended during the weeks between Thanksgiving and Christmas, as UPS drops their 1 Day Ground guarantee during this time. We can ship ground for you, but our guarantee is void on ground service should the package be delayed. Please choose next day air to keep our guarantee in place.
NOTE: UPS will not guarantee any ground deliveries until after 1/14/22.
We strongly recommend that you have your package held for your pick up at the local UPS center or Access Point rather than delivered to your home. This greatly reduces the stress to your animals, lessening temperature abuse and rough handling. Acropora corals are especially sensitive to shipping stresses, we strongly recommend that when you order these corals that you have the package held for pick up at the local UPS facility. You may pick up held packages after 9AM at most UPS locations, and all Hold for Pickup shipments must be picked up by 12 noon for our live arrival guarantee to remain in effect.
All shipping fees are per box. In the rare event that your shipment requires more than one box, you will be notified before the shipment goes out.
Due to the higher cost of shipping orders to Alaska we will have to apply a surcharge depending on the total cost of shipping, also on orders that are excessively heavy we have the right to apply a surcharge for the additional weight. Please contact us for the exact amount. Sorry, we do not ship to Hawaii or Puerto Rico.